Frequently Asked Questions

Outlined below are the answers to Max Secure’s most frequently asked questions regarding our products and standards. Please keep in mind many questions you might have are largely dependent upon the specificities of your order and you can contact us directly to discuss your project details.

How durable is Max-Secure institutional furniture?

Our institutional furniture leads the prison and behavioral furniture industry in both durability and security. Our team manufactures the entire Endura Series product line using Max-Secure’s advanced proprietary Herculite polymer

Our Estilo Series product line is also manufactured using a proprietary advanced polymer composition. Both compositions boast industry-leading durability.
Our products are built to endure even the most challenging environments. Resistant to scratching, carving as well as being completely pickproof, our furniture will faithfully serve your institution for years to come.

Will Max-Secure furniture be able to be moved/picked up?

Because of our specialized installation process, our furniture cannot be moved or picked up after installation.

Most of our products are easily installed using a structural adhesive mounting system and perimeter pick proof sealant which leaves no exposed fasteners. This system securely fastens Max-Secure furniture where it is installed – ensuring it cannot be moved.

We ballast our behavioral health furniture with sand if it cannot be securely fastened, also ensuring it cannot be thrown

What kind of maintenance does your behavioral health furniture require?

We engineered our justice furniture to be maintenance free, so your staff won’t have to worry about performing repetitive maintenance work in high security areas.

Have you tested your institutional products?

Every Max-Secure product is subject to a gauntlet of harsh regulatory performance and flammability tests to ensure our superior quality that lasts years within harsh institutional environments.

These tests include numerous ASTM International performance tests as well as the UL94 Standard for Safety of Flammability of Plastic Materials and the California No. 133 Flammability Test Procedure for Seating Furniture.

For a full list of tests, please view the ‘Performance Testing’ and ‘Flammability Compliance Testing’ sections of our Endura Series Lower Bed page.

Is it easy to clean Max-Secure furniture?

Cleaning our behavioral health furniture is a breeze thanks to their monolithic construction – making it easy to keep your facility and residents clean. Our product surface is easily wiped clean with a cloth.

What kind of institutions is your furniture best suited for?

Max-Secure institutional furniture is designed for a wide range of correctional and behavioral health institutions. Our justice furniture is industry-leading in its safety, durability, and security, making it the ideal choice for institutions such as hospitals, behavioral health institutions, prisons, juvenile detention centers, and halfway houses. 

How do I request a quote?

Please contact our Institutional Furniture Product Representatives by phone at +1-916-919-0568 or by email at JohnH@max-secure.com. For any general inquiries, please use our contact form and our team will get back to you shortly

What kind of warranty does Max-Secure offer?

We offer a 10-year warranty on our Endura Series institutional furniture product line – the best and most comprehensive warranty in the industry. We also offer a 10-year installation warranty when you get your furniture installed by our factory trained technicians.

We also offer a 5-year warranty on our Estilo Series products. With our warranties, you know you are in
the best hands possible.

Can my order be expedited??

You can expect our standard product to be in stock and ready to ship.

How long will it take to receive my order?

You can expect our standard product to be in stock and ready to ship.

Does Max-Secure only service institutions?

Our product lines are used in many settings, from educational institutions to prisons. Max-Secure products are ideal for anywhere heavy-duty durable furniture is required.

Max-Secure Institutional Furniture